The CCIE Collaboration Lab exam topics provided are general guidelines for the content likely to be included on the lab exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

　　Exam Topics

　　Configure and Troubleshoot Cisco Collaboration Infrastructure

　　Network Services

　　DNS

　　DHCP

　　TFTP

　　NTP

　　CDP/LLDP

　　Voice and Data Vlan

　　IP Routing in Cisco Collaboration Solutions

　　IP Multicast

　　Configure and Troubleshoot Cisco Unified Communications Manager

　　CUCM SCCP Endpoints

　　CUCM MGCP Gateways

　　CUCM SIP Endpoints and Trunks

　　CUCM H.323 Gateways and Trunks

　　Voice and Video CODECs

　　RTP and RTCP

　　Device Registration and Redundancy

　　Codec Selection

　　CUCM Call Features

　　Call Park

　　Call Pickup

　　BLF Speed Dials

　　Native Call Queuing

　　Call Hunting

　　Meet-Me

　　CUCM Dial Plan

　　Globalized Call Routing

　　Local Route Group

　　Time of Day Routing

　　Application Dial Rules

　　Digit Manipulations and Presentations

　　CUCM Media Resources

　　TRP

　　MoH

　　CFB

　　Transcoder/MTP

　　Annunciator

　　MRG/MRGL

　　CUCM Mobility

　　EM/EMCC

　　Device Mobility

　　Mobile Connect

　　CUCM Serviceability and OS Administration

　　Service Activation

　　Database Replication

　　CDR

　　CMR

　　ILS/URI Dialing

　　Directory URI

　　ISL Topology

　　Blended Addressing

　　Call Admission Control

　　CAC/ELCAC

　　RSVP

　　SIP Pre-conditions

　　SAF and CCD

　　Configure and Troubleshoot Cisco IOS UC Applications and Features

　　CUCME Phone Registration and Features

　　SCCP Phones

　　SIP Phones

　　SRST Phone Registration and Features

　　CME-as-SRST

　　MGCP Fallback

　　CUE

　　AA

　　Scripting

　　Voiceview

　　Web Inbox

　　MWI

　　VPIM

　　IOS Based Call Queuing

　　IOS Media Resources

　　Conferencing

　　Transcoding

　　DSP Management

　　MOH

　　CUBE

　　Mid call signaling

　　SIP profiles

　　Early/Delayed offer

　　DTMF interworking

　　Digital Voice Signaling (T1/E1 PRI)

　　Q.921 and Q.931

　　Caller ID

　　IOS Dial-Plan

　　SAF/CCD

　　IOS CAC

　　Configure and Troubleshoot Quality of Service and Security in Cisco Collaboration Solutions

　　QoS: Link Efficiency (e.g. LFI, MLPPP, FRF.12, cRTP, VAD)

　　QoS: Classification and Marking

　　Voice Traffic

　　Video Traffic

　　QoS: Congestion Management

　　Layer 2 Priorities

　　Low Latency Queue

　　Traffic Policing and Shaping

　　Security: Default Security Features

　　Security: Toll Fraud

　　Configure and Troubleshoot Cisco Unity Connection

　　CUCM Integration

　　CUCME Integration

　　Single Inbox

　　MWI

　　Call Handlers

　　CUC Dial-plan

　　Directory Handlers

　　CUC Features

　　Voicemail Networking

　　Configure and Troubleshoot Cisco Unified Contact Center Express

　　UCCX CTI Integration

　　UCCX ICD Functions

　　UCCX Scripts Customization

　　Configure and Troubleshoot Cisco Unified IM Presence

　　CUCM Integration

　　Jabber for Windows

　　Federation

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