引导语：每个行业都有自己独特的行业语言，下面就让小编带大家来看看酒店的行业英语是怎样的吧。

　　情景一：酒店顾客请服务人员帮忙送洗衣服

　　服务员:

　　Can I help you?

　　您需要帮忙吗?

　　比尔:

　　I have some laundry to be done.

　　我有些衣服需要洗

　　服务员:

　　Certainly，sir. Could you fill out the laundry form.please?

　　好的.先生.请您添一下这个单子.

　　比尔:

　　May I use your pen?

　　我能用一下你的笔吗?

　　服务员:

　　Sure.Here you are.

　　当然.给您

　　比尔:

　　Thanks. Oh.I don't want these shirts starched.

　　谢谢.对了.这些衬衫不需要浆的.

　　服务员:

　　No starch. I understand.sir.

　　不浆.我了解.先生.

　　比尔:

　　When will they be ready?

　　什么时候能洗好?

　　服务员:

　　We will deliver them tomorrow evening around 6.

　　明天晚上六点左右我会给您送去

　　比尔:

　　Fine, Thanks a lot.

　　好的.谢谢

　　情景二：酒店保洁询问能否打扫房间

　　服务员:

　　Housekeeping. May I come in?

　　客房服务.可以进来吗?

　　莉莉:

　　Yes, please.

　　请进.

　　服务员:

　　When would you like me to do your room, madam?

　　您要我什么时间来给你打扫房间呢.女士?

　　莉莉:

　　You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me?

　　如果您愿意.现在就可以打扫.我正想下去吃早饭呢.你进来了.在打扫前.能不能先帮个忙?

　　服务员:

　　Yes, what is it?

　　好的.什么事?

　　莉莉:

　　I would like you to go and get me a flask of hot water. I need some hot water to wash down medicine after breakfast.

　　我想请你给我拿一瓶开水来.早饭后我需要热水喝药.

　　服务员:

　　I'm sorry that your flask is empty. I'll go and get you another full one at once.

　　很抱歉您的水壶空了.我马上去给您拿一瓶满的来.

　　莉莉:

　　Thank you.

　　谢谢.

　　情景三：入住酒店时与侍者的对话

　　Bell boy:

　　Good morning sir ,welcome to The ritz-carlton Shanghai!

　　早上好，欢迎来到上海丽思 卡尔顿酒店

　　Guest:

　　Good morning,How are you?

　　早上好，你好吗?

　　Bell boy:

　　Pretty good,How many pieces of luggage do you have?

　　非常好!请问您有几件行李呢?

　　Guest:

　　Just one behind in the taxi!

　　就是出租车后面的一件!

　　Bell boy:

　　Have you made a reservation ,sir?

　　请问您有预定吗?

　　Guest:

　　Absolutely!

　　没错!

　　Bell boy:

　　This way sir! I will show you to the reception.

　　这边请先生，我带您去前台办理入住!

　　情景四：接线生告诉客人来酒店的乘车路线

　　O:

　　Good moring,Jinjiang Hotel.May i help you?

　　早上好，锦江饭店。需要我帮忙吗?

　　G:

　　Yes,Could you tell me how to get to your hotel?

　　是的，你能告诉我怎么去酒店?

　　O:

　　Where will you be coming from,sir?

　　你从哪儿来的，先生?

　　G:

　　From the railway station.

　　从火车站来的

　　O:

　　It's about a 20-minute walk.If you like,you can take No.20 Bus.It'll take you right here.

　　大约20分钟的行程，如果你愿意可以在这里做20号巴士。

　　G:

　　Good,thank you.

　　好的，谢谢你。

　　O:

　　You are welcome,sir.We look forward to serving you.

　　欢迎您先生。我们期待你的光临。

　　情景五：与客人仔细核对账单

　　C:

　　Good morning,sir.Can i help you?

　　早上好，需要我帮忙吗?

　　G:

　　I'd like to pay my hotel bill now.My name is Harry Carpenter in Room 909.

　　我想支付我的酒店账单，我的名字是哈里卡彭特909室。

　　C:

　　Just a moment please,Mr.Carpenter...Sorry to have kept you waiting,Here's your bill.The total is RMB 4050 Yuan,including 15 percent surcharge.

　　请稍等。。。对不起让你久等了。这是您的账单共4050元，其中包括15%的附加费。

　　G:

　　What!4050 Yuan!Is there a mistake?

　　什么!4050元!是否有错误?

　　C:

　　Please examine the bill carefully and see if there's any mistake.

　　请检查您的账单，并仔细查看是否有任何错误。

　　G:

　　Of course,I'll check it.1600 Yuan for the taxi.That's really a surprise!