酒店英语情景对话汇总

2016-03-29 00:00:00伟杰 行业英语

  引导语:每个行业都有自己独特的行业语言,下面就让小编带大家来看看酒店的行业英语是怎样的吧。

  情景一:酒店顾客请服务人员帮忙送洗衣服

  服务员:

  Can I help you?

  您需要帮忙吗?

  比尔:

  I have some laundry to be done.

  我有些衣服需要洗

  服务员:

  Certainly,sir. Could you fill out the laundry form.please?

  好的.先生.请您添一下这个单子.

  比尔:

  May I use your pen?

  我能用一下你的笔吗?

  服务员:

  Sure.Here you are.

  当然.给您

  比尔:

  Thanks. Oh.I don't want these shirts starched.

  谢谢.对了.这些衬衫不需要浆的.

  服务员:

  No starch. I understand.sir.

  不浆.我了解.先生.

  比尔:

  When will they be ready?

  什么时候能洗好?

  服务员:

  We will deliver them tomorrow evening around 6.

  明天晚上六点左右我会给您送去

  比尔:

  Fine, Thanks a lot.

  好的.谢谢

  情景二:酒店保洁询问能否打扫房间

  服务员:

  Housekeeping. May I come in?

  客房服务.可以进来吗?

  莉莉:

  Yes, please.

  请进.

  服务员:

  When would you like me to do your room, madam?

  您要我什么时间来给你打扫房间呢.女士?

  莉莉:

  You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me?

  如果您愿意.现在就可以打扫.我正想下去吃早饭呢.你进来了.在打扫前.能不能先帮个忙?

  服务员:

  Yes, what is it?

  好的.什么事?

  莉莉:

  I would like you to go and get me a flask of hot water. I need some hot water to wash down medicine after breakfast.

  我想请你给我拿一瓶开水来.早饭后我需要热水喝药.

  服务员:

  I'm sorry that your flask is empty. I'll go and get you another full one at once.

  很抱歉您的水壶空了.我马上去给您拿一瓶满的来.

  莉莉:

  Thank you.

  谢谢.

  情景三:入住酒店时与侍者的对话

  Bell boy:

  Good morning sir ,welcome to The ritz-carlton Shanghai!

  早上好,欢迎来到上海丽思 卡尔顿酒店

  Guest:

  Good morning,How are you?

  早上好,你好吗?

  Bell boy:

  Pretty good,How many pieces of luggage do you have?

  非常好!请问您有几件行李呢?

  Guest:

  Just one behind in the taxi!

  就是出租车后面的一件!

  Bell boy:

  Have you made a reservation ,sir?

  请问您有预定吗?

  Guest:

  Absolutely!

  没错!

  Bell boy:

  This way sir! I will show you to the reception.

  这边请先生,我带您去前台办理入住!

  情景四:接线生告诉客人来酒店的乘车路线

  O:

  Good moring,Jinjiang Hotel.May i help you?

  早上好,锦江饭店。需要我帮忙吗?

  G:

  Yes,Could you tell me how to get to your hotel?

  是的,你能告诉我怎么去酒店?

  O:

  Where will you be coming from,sir?

  你从哪儿来的,先生?

  G:

  From the railway station.

  从火车站来的

  O:

  It's about a 20-minute walk.If you like,you can take No.20 Bus.It'll take you right here.

  大约20分钟的行程,如果你愿意可以在这里做20号巴士。

  G:

  Good,thank you.

  好的,谢谢你。

  O:

  You are welcome,sir.We look forward to serving you.

  欢迎您先生。我们期待你的光临。

  情景五:与客人仔细核对账单

  C:

  Good morning,sir.Can i help you?

  早上好,需要我帮忙吗?

  G:

  I'd like to pay my hotel bill now.My name is Harry Carpenter in Room 909.

  我想支付我的酒店账单,我的名字是哈里卡彭特909室。

  C:

  Just a moment please,Mr.Carpenter...Sorry to have kept you waiting,Here's your bill.The total is RMB 4050 Yuan,including 15 percent surcharge.

  请稍等。。。对不起让你久等了。这是您的账单共4050元,其中包括15%的附加费。

  G:

  What!4050 Yuan!Is there a mistake?

  什么!4050元!是否有错误?

  C:

  Please examine the bill carefully and see if there's any mistake.

  请检查您的账单,并仔细查看是否有任何错误。

  G:

  Of course,I'll check it.1600 Yuan for the taxi.That's really a surprise!

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